Hotel Rathauspark Wien, a member of Radisson Individuals

My experience at the Hotel Rathauspark can be summed up by the fact that the only shower amenity they offer is 2-in-1 shampoo and body wash. Technically gets the job done but not something you would recommend to others. Pros: -staff are nice, helpful and friendly -hotel is close by to the Rathaus Christmas market (which I felt was the best Christmas market in Vienna) Cons: -while the hotel is close to the Rathaus Christmas market, it’s not near anything else. The area itself is very dead and you have to walk 5-10 min to get to a train stop or cafe -my standards for amenities in hotels are pretty low, for a 3 star hotel I expect there to be body wash, shampoo, and conditioner. I was disappointed to see that they only offered a 2-in-1 body wash and shampoo and no conditioner. All in all, we paid a little under $200 a night for this hotel. Personally, I would’ve shelled out an extra $50 or $100 a night to get another better hotel in a better area. Especially when staying during December where there are snowy mornings. It’d have been nice to have a nice hotel lounge or cafe area to stay in and watch the snow fall.

Rooms: a very small room, like a hallway but narrow (the bed + max 1m; room 502). Also, a very small shower (I couldn't wash without hitting the shower's door or the water tap. Sometimes both). Also, the lack of a ceiling light source made the room quite dark in the evening. Service: quite good, but we felt some of the staff a little condescending or judgmental. Not obvious, just felt it. Others were more than ok. But they had a very good and strong coffee, I liked it, plus the table on the sidewalk gave us time to stay and enjoy the morning air. Location: very good near the City Hall, some 5 min to the subway and 15 min to the center but it's a wonderful walk.